Question 1

Can I attend on my own?

Accepted Answer

Absolutely! Around 90% of our participants are solo hikers and adventurers. We pride ourselves on bringing together like-minded people to create laughs, memories, and friendships. There’s no need to feel nervous about joining us for the first time or trying a new outdoor activity – you’ll be in great company!

Question 2

Is there an age limit?

Accepted Answer

We don’t set an upper age limit—if you’re able and willing to safely participate in our experiences, you’re very welcome to join.

Some of our walks and events do allow under-18s, but minors must always be accompanied by their parent or guardian, as Ray of Sun Adventures does not hold an AALA Licence.

Question 3

What if the weather is bad?

Accepted Answer

We closely monitor weather conditions using specialist mountain forecasts. If the forecast predicts dangerous conditions, we will notify you by 4 pm the day before the event, or ideally 24 hours in advance where possible.

Weather in mountainous regions can change rapidly. If it’s just rain, the event will likely go ahead. However, if conditions deteriorate significantly on the day, the guide may alter the route or, in rare cases, cancel the event. If an event is cancelled due to weather, an alternative date will be arranged.

Question 4

How fit do I need to be?

Accepted Answer

For mountain days, you should have a basic level of fitness to handle being on your feet for 6+ hours over potentially rough terrain. We understand that many participants book guided hikes due to limited experience, so we don’t expect you to be super fit.

Each event is graded from beginner to advanced—please choose an event suitable for your ability and experience. You will also need to complete a medical waiver acknowledging the risks involved in outdoor activities.

Check out our Hiking Difficulty Grading System for more information about how we grade our hikes.

Question 5

What time do the hikes usually start?

Accepted Answer

Each hike and event has a different meeting time and location. Please check the "Location and Meeting Time" section on the specific event page for details on where and when to meet.

Question 6

Do you offer discounts or a loyalty scheme?

Accepted Answer

Yes! We’ve launched The Sunshine Collective, our brand-new loyalty programme that rewards you for adventuring with us. You’ll earn Rays (our little sunshine points ☀️) every time you book a hike, RSVP to an event, or even just follow us on social media.

Here’s how it works:
🌟 Earn Rays by:
Booking events (1 Ray per £1 spent)
RSVPing to an event (10 Rays)
Signing up to our site (50 Rays)
Celebrating your birthday (50 Rays)
Following us on social media (10 Rays)

✨ Redeem Rays for rewards:
50 Rays = 10% off any event!

So the more you adventure, the more you save! 🎉
Join The Sunshine Collective and start earning today!!

Question 7

Can I bring my dog?

Accepted Answer

Dogs are permitted on some of our hikes. They must be well-behaved around strangers and other dogs and kept on a lead at all times. Owners must be responsible for their dog throughout the hike, ensuring they leave no trace and bring poo bags to clean up after them. Please contact us to check which routes are suitable for dogs before booking.

Question 8

Are there toilets on the hikes?

Accepted Answer

Some meeting points have toilet facilities, and this information is included on the event page. However, we cannot guarantee availability, so please plan accordingly.

Question 9

What are your terms and conditions?

Accepted Answer

Please refer to our Terms and Conditions page for full details.

Question 10

What should I bring on a hike?

Accepted Answer

A detailed kit list is provided for each event. Check out our blog on the Essential Hiking Kit List for details of what is expected and recommended for you to bring. .

Question 11

Do I need previous hiking experience?

Accepted Answer

Not necessarily! Our hikes are graded from beginner to advanced. If you're new to hiking, we recommend booking a beginner-friendly event. Check out our Hiking Difficulty Grading System to understand how our hikes are graded!

Question 12

How do I book a hike?

Accepted Answer

You can book directly through our website. Once booked, you’ll receive a confirmation email with all necessary details.

Question 13

Do you offer private guided hikes?

Accepted Answer

Yes, we can arrange private hikes for individuals, groups, or corporate teams. Contact us here for more information.

Question 14

Do you do gift cards?

Accepted Answer

Yes! We offer gift vouchers that can be redeemed against any of our hikes and experiences. Head to the Gift A Hike page!

Question 15

What happens if I need to cancel?

Accepted Answer

Payments for day trips and events are non refundable, however if you can no longer make the event you are welcome to sell your ticket via the Facebook or WhatsApp groups or other means. You will need to inform us once payment has been received to let us know the name of the person who has bought your ticket.

Question 16

Do you provide transport to the meeting point?

Accepted Answer

No, participants are responsible for getting to and from the start location. However, we encourage car-sharing in our community where possible and offer advice on the best public transport routes for each event.

Question 17

Are your hikes suitable for people with disabilities?

Accepted Answer

We aim to be as inclusive as possible. Please contact us to discuss specific needs, and we will do our best to accommodate.

Question 18

Will I get a refund if I don’t turn up?

Accepted Answer

No-shows are non-refundable. Please refer to our Terms and Conditions for further details.

Question 19

What if I get injured during the hike?

Accepted Answer

Our guides are first aid trained and will assist you. However, participants must accept personal responsibility for their fitness and safety.

❓FAQs – We’ve Got You!

Frequently asked questions

Can I attend on my own?

Is there an age limit?

What if the weather is bad?

How fit do I need to be?

What time do the hikes usually start?

Do you offer discounts or a loyalty scheme?

Can I bring my dog?

Are there toilets on the hikes?

What are your terms and conditions?

What should I bring on a hike?

Do I need previous hiking experience?

How do I book a hike?

Do you offer private guided hikes?

Do you do gift cards?

What happens if I need to cancel?

Do you provide transport to the meeting point?

Are your hikes suitable for people with disabilities?

Will I get a refund if I don’t turn up?

What if I get injured during the hike?

Get in Touch

Email:
hello@rayofsunadventures.com

Tel/WhatsApp:
+447710189130

❓FAQs – We’ve Got You!

Frequently asked questions

Can I attend on my own?

Is there an age limit?

What if the weather is bad?

How fit do I need to be?

What time do the hikes usually start?

Do you offer discounts or a loyalty scheme?

Can I bring my dog?

Are there toilets on the hikes?

What are your terms and conditions?

What should I bring on a hike?

Do I need previous hiking experience?

How do I book a hike?

Do you offer private guided hikes?

Do you do gift cards?

What happens if I need to cancel?

Do you provide transport to the meeting point?

Are your hikes suitable for people with disabilities?

Will I get a refund if I don’t turn up?

What if I get injured during the hike?

Get in Touch

Email: hello@rayofsunadventures.com

Tel/WhatsApp: +447710189130

Email:
hello@rayofsunadventures.com

Tel/WhatsApp:
+447710189130